Animal Care Hospital is now hiring a Practice Manager to lead our AMAZING team!
If you are interested in a unique opportunity to be a part of something great and want to lead a team of professionals dedicated to providing excellent patient and customer care, this is the opportunity for you! We are looking for a practice manager that believes in our mission to treat every client as though they are family and every pet as though they are our own. Animal Care Hospital believes in going above and beyond for our clients and we are looking for a like-minded individual.
The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared core values, a love of pets and their owners. The PM is responsible for direct communication, creating operational efficiencies, and problem-solving to improve client service and employee engagement. The manager exercises sound judgment, and the willingness and capability to make decisions. He/she is enthusiastically willing to perform as necessary to help the hospital function as a unit.
PM oversees the business activities of the hospital, including hiring and training hospital staff; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures. The practice manager will be responsible for holding regular staff meetings, including a component of mandatory training on standards of service and medical care.
Requirements
Ability to analyze various sources of data in order to establish priorities and initiate operational programs
Sound personal judgment in decision-making
Capable of leading, managing, and coaching staff at all levels
Demonstrated competence in all aspects of staff management, including hiring and firing
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
Excellent interpersonal communication skills
A commitment to outstanding client service
Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement and payroll
Solid math and Excel/spreadsheet skills
Three years of management experience
Preferred: Bachelor’s degree in business or related field
Compensation package includes a competitive salary, paid vacation, health insurance, 401K retirement plan and a continuing education stipend. If you have a positive attitude, good sense of humor and meet the requirements, we want to hear from you! Please submit a cover letter and resume via email or in person.
About Animal Care Hospital
Animal Care Hospital is a busy multi-doctor small animal practice on the beautiful central coast of California. We pride ourselves on our "go above and beyond" attitude and treat our clients and their pets like extended family. Our support staff is not only well trained, but kind and cohesive. We are dedicated to practicing progessive medicine with an emphasis on award winning customer service.
