Washington State University’s Veterinary Teaching Hospital, located in Pullman WA, is seeking qualified applicants for a Chief Operating Officer. The Veterinary Teaching Hospital (VTH) Chief Operating Officer (COO) serves as the senior administrative officer for the VTH and as an executive liaison to the CVM and campus units. The COO is a key executive leadership position in the College of Veterinary Medicine (CVM) and will work in tandem with the Medical Director and report directly to the Dean of the College of Veterinary Medicine. The COO will balance day-to-day operations while leading strategic development for the long-term success of the VTH. The COO advises higher level management on a wide range of operational, financial, staff personnel, programmatic, facilities, compliance, and academic support issues. Supervises all administrative staff and has joint responsibility (along with VTH academic/veterinarian leadership) for all VTH employees and general operations to achieve broadly stated goals with an organization-wide impact. Responsible for complex planning, analysis, systems and policy development, and managing an annual budget of approximately $16 million derived from client revenue, and state and professional fee teaching allocations. Develops and implements operational policies and procedures from an administrative standpoint while providing operational advising to VTH Medical Director for all policies impacting care. The COO and Medical Director will be work in partnership and be responsible for instilling an inclusive, inspired, and productive culture aligned with our mission and values. The COO will deepen the VTH’s commitment to customer service through innovative processes and programs.
Positions require a Bachelor’s degree in a relevant field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. A Master’s degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment.
At least five (5) years of management experience in veterinary, medical or academic administration or operations, or a related field.
Demonstrated ability to apply excellent leadership and management skills in a complex organization.
Excellent oral, written and interpersonal communication skills.
Experience engaging employee in the workplace through collaboration, accountability, integrity and respect.
Demonstrated knowledge of the principles of cost accounting and an understanding of the relationship between the educational mission and the business operation of the organization.
Demonstrated knowledge in strategic and operational planning, policy development, fiscal analysis and management, capital planning, program and project management, facilities, marketing, and information technology.
Experience in the systematic analysis of business, full financial planning and analysis (FP&A), operational management, and personnel processes and practices.
Master’s Degree in business administration (MBA), Healthcare Administration (MHA), Medical Management (MMM), American College of Healthcare Executives (FACHE), or related field or equivalent training.
Experience in providing administrative leadership for professional degree education or clinical service.
Knowledge of the university development, public relations and communications programs, and modern methods of higher education institutional advancement.
Experience delivering high quality service and building loyalty among clients.
Additional Salary Information: Commensurate with qualifications and experience.
About Washington State University--Veterinary Teaching Hospital
At Washington State University’s College of Veterinary Medicine, we are dedicated to improving the lives of animals and people through enhancing health and well-being. WSU has one of the nation’s top veterinary and biomedical colleges, and our distinguished faculty members are recognized as leaders in the field. Students work side-by-side with accomplished researchers in highly ranked programs for scientific investigation, clinical specialties, and diagnostic capabilities. Graduates from the college go on to be leading clinicians, diagnosticians, researchers, and professors across the globe.
Our mission is to provide exceptional:
Professional veterinary medical education
Undergraduate, graduate, and resident education in the health sciences
Basic and clinical biomedical research
Public service through clinical care, diagnostic services, continuing education, and outreach
Established in 1899, the WSU College of Veterinary Medicine is proud of its distinguished past as one of the oldest veterinary colleges in the United States. The college is fully accredited by four key national accrediting agencies: the American Veterinary Medical Association Council on Education, the A...ssociation for Assessment and Accreditation of Laboratory Animal Care, the American Association of Veterinary Laboratory Diagnosticians, and the American Animal Hospital Association. The college is also ranked among the top U.S. veterinary colleges in extramural research support.
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