Manage all employees of a progressive, growing small animal clinic devoted to thorough and comprehensive care. There are currently about 30 employees and three doctors. This clinic heavily leverages the contributions of all members of the team to result in exceptional results for patient care. The Practice Manager is responsible for all aspects of the clinic including financial analytics, growth planning, marketing, inventory, IT, budgeting, facility upkeep and maintenance, and all other aspects of a small animal clinic.
Our team is composed of Medical Care/Nursing and RVTs. These people average 10+ years of employment in this clinic. The Client Care team averages less than 1 year employment in this clinic. It is expected that the primary responsibilities of the Practice Manager would involve, initially, investing about 50 - 70% of their time on the growth and development of the Client Care team. Growth and development of the entire clinic team would remain a permanent priority of the position, although the time investment would change in a very fluid manner over time.
The most important aspects of the position include:
Commitment to creating the exceptional client experience
Getting results through the growth and development of the team
Ability to analyze and create meaning from facts and reports
Re-ordering constantly changing priorities
Extremely positive upbeat person with meticulous attention to detail.
Master of people development
Understands getting results through the growth and development of the team
Growth and opportunity orientation
Understands Urgent vs Important
Understands and easily promotes accountability within a team
Understands the concept of One Team, One Mission
Additional Salary Information: Open ended bonuses based on financial growth of the practice. The pay is limited only by the Practice Manager's results.
About Rockhill Pet Clinic
Rockhill Pet Clinic is a small animal practice in the Brookside area of Kansas City, MO. We are located in close proximity to Rockhurst University, University of Missouri-Kansas City, and the Linda Hall Science Library. We are also close to the Country Club Plaza shopping area. We offer comprehensive health care for dogs and cats. We have digital x-ray (DR), digital dental x-ray, and ultrasound. We currently have three full-time veterinarians. We are a vibrant and growing practice. We believe in being a team of people who embrace lifelong learning, and the concept of "learn more, do more, become more."