The Regional Operations Director (ROD) in the South Atlantic area is responsible for overseeing the business aspects of hospital operations and supporting a sound medical environment within an assigned region as directed by the Senior Regional Operations Director (SROD) or Group Vice President (GVP). The ROD performs a wide range of difficult to complex activities related to hospital operations which may include, but are not limited to, the management of finances and accounting, client service, marketing, staffing, and associate engagement, human resources that are often achieved through subordinates.

The ROD is an integral part of a management team that includes the Group Vice President, in some cases a Senior ROD/RVP, a Regional Medical Director (RMD), and a Regional Technician Director (RTD). This management team has full responsibility for all operations, medical standards, personnel hiring, and management within the region.

Responsibilities:

• Accountability & responsibility for the hospital profit & loss statements
• Oversight of general practice hospitals including doctors, technicians, and other paraprofessional staff
• Management of up to 25 direct reports including both Hospital Managers and Medical Directors
• Lead the transition and integration of acquired veterinary practices into the region
• Support the development and renovation of veterinary hospitals to drive the expansion of services
• Support various initiatives and best practices
• In conjunction with Talent Acquisition, support the recruitment of medical professionals to increase patient care and client service

Leadership Skills:

• Strong leadership skills to develop a solid team
• Managerial presence to influence and gain alignment on decisions
• Must possess a high level of integrity with an understanding of the need for confidentiality
• Excellent analytical and organization skills, with strong critical thinking and problem-solving abilities
• Ability to develop and implement creative solutions to operational challenges based on the fluctuating needs of the region and organization
• Ability to balance short-term needs and priorities while building for the future

Minimum Qualifications:

• Bachelor’s degree preferred, advanced degrees or credentials (MBA, CVPM, etc.) a plus
• Minimum of 5-years’ experience in multi-facility operations management (or single large multi-factorial medical facility) with budget management and profit and loss responsibility
• Veterinary site management experience preferred
• Ability to analyze and utilize reports and data to affect positive change in a hospital environment
• Well-developed interpersonal and communication skills
• Proven experience building high performing teams
• Ability to multi-task and deal with high levels of stress in an environment of changing priorities
• Experienced record of generating revenue growth
• The ideal candidate must reside near the VCA hospitals in either Missouri or Kentuck

Special Working Conditions:

• Flexibility in schedule and hours of availability
• An Environment where pets are present
• 50% travel throughout the regions you support with overnight/out of area required

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